If there is a ‘no deal’ Brexit, what are the implications when working with IT and Digital? One of the first issues could be the effect on the workforce. If you or any of your team are EU nationals, the UK Government has committed to protecting rights, but EU nationals will need to register to

One of the growing trends in technology is the growing use of chatbots.  The chances are you have already been in communication with one, even though you may not have realised it. But what are they and why is their use growing so quickly? A chatbot is a piece of software that imitates human conversation.

Every November, I compile metrics to see which union are the most influential on Twitter. This is the seventh year I’ve been doing this analysis, and previous results can be found on this blog (2012, 2013, 2014, 2015, 2016 and 2017), For the last few years, I’ve been using a tool called Klout to collect the metrics, but Klout has been

The term ‘Low Coding’ has been around for a few years now. It was first coined in 2014, and describes the growing trend for development platforms that allows users to build applications with very little coding. The term often covers systems that require no coding as well. These low coding platforms are usually cloud based,

Every year, the TUC hosts an Annual Communication Awards ceremony to celebrate some of the great work being done by unions. I always take particular interest in the awards focused on using technology and digital communication. The awards were revamped a couple of years ago, with the new format having a ‘Best membership communication –

Every June, I update the league table of trade union websites. The 2018 edition can be seen below (Previous results can be seen for 2017, 2016, 2015, 2014, 2013 and 2012). It’s important to note that the league table doesn’t attempt to review and score the quality of each site directly. Rather, I use industry leading metrics to measure the influence of

Data Protection laws are undergoing a major upgrade when the GDPR (General Data Protection Regulation) supersedes the Data Protection Act on the 25th May 2018. These wide-ranging changes are impacting on a number of areas, and one of these is the website privacy statement. Websites have been displaying privacy statements for years, especially since infamous

In a relatively short period of time, smartphones and tablets have completely changed the way we access the web. Long gone is the assumption that each user has a desktop PC. It’s hard to imagine a world now where people don’t spend time glued to the smaller screens of their phones or tablets. While responsive

When websites are redesigned or restructured, one mistake I come across a surprising amount of the time is a failure to use redirects properly. I’ve recently seen this happen on a large, authoritative website for a public sector body. Why are redirects important? Well, when a website changes the address of content or a resource,

Towards the end of every year I take a look at which of the TUC-affiliated unions are the most influential on Twitter. I’ve been doing this for six years, with all previous results available on my blog (2012, 2013, 2014, 2015 and 2016). To measure the influence, I use a tool called Klout, and independent analytics